Adults only, 18+ (or 21+ in some places). Play with care.

palmy.buzz caters exclusively to adults aged 18 or above. In some jurisdictions the legal minimum sits at 21, for instance certain state-run gaming in the United States or parts of the Asia-Pacific region, and wherever that applies the higher age always takes precedence. If you, or anyone sharing your household, has already signed up for a national self-exclusion register, honour that commitment.

When a session begins to run away from you

Problem gambling seldom turns up overnight. It accumulates quietly from habits that appear harmless in isolation until they begin reinforcing each other. Watch for the signals below, whether in yourself or in someone whose betting is starting to concern you. Spotting even one is reason enough to step back; if two or more ring true, pick up the tools laid out further down this page.

  • Top-ups drifting past the figure you planned. A £50 evening quietly becoming £80, then £150, then "one more and I stop".
  • Chasing your losses. Opening the app chiefly to recover what you have already given up, rather than for the enjoyment of a spin.
  • Covering your tracks. Deleting operator emails, wiping browser history, fudging the figures when a partner asks what you spent.
  • Borrowing to keep playing. Turning to credit cards, overdrafts, buy-now-pay-later schemes or payday loans to top up a balance, a boundary that should never be crossed.
  • The toll on your mood. Feeling edgy, anxious or distracted during downtime; losing sleep running the last loss over and over, or plotting the next comeback.
  • The pressure on those around you. Rows about money, invoices going unpaid, skipping time with family to carry on playing.
  • Interests you once loved slipping away. Hobbies that used to fill your evenings gradually ceding ground to betting.

The deposit, time and loss controls now standard on every licensed site

Any casino operating under a genuine regulator (the UKGC, MGA, Spelinspektionen, KSA, Spillemyndigheden, ANJ or ACMA) is now legally bound to keep the controls below inside the account dashboard. Following the regulatory updates rolled out across the European Economic Area between 2024 and 2026, deposit, time and loss caps appear on every licensed site. Set them on the day you sign up, not after a losing run has already landed.

  • Deposit limit. Caps what you can pay in across a day, a week or a month. At sign-up, settle on a sum you would honestly be comfortable to see disappear.
  • Loss limit. Halts play automatically the moment your net loss for the chosen period hits the figure you nominated. A reliable safety net sitting below the deposit cap.
  • Session timer or reality check. Ends the session, or triggers a pop-up reminder, once a preset number of minutes has elapsed.
  • Wager or stake limit. Caps the total you can stake within a given window, regardless of how well your luck is running.
  • Cooling-off period. Locks the account for a stretch of anywhere between 24 hours and 30 days.
  • Single-operator self-exclusion. Shuts the account down fully, for six months, a year, or for good.

Lowering your deposit and loss caps is almost always immediate. Raising them, however, typically kicks in a deliberate wait of 24 hours or longer, by design, so that a rash choice cannot override the sensible one you made earlier.

National self-exclusion registers

Excluding yourself from a single casino only gets you so far: nothing stops you from signing up at the next operator along. A national self-exclusion register bars you from every licensed casino in the country with one application. It is free, kept confidential and legally enforceable on the operators. The table below sets out the headline schemes across the markets we cover.

Market Register Coverage Duration How to enrol
United Kingdom GamStop All UKGC-licensed online casinos and bookmakers Six months, one year or five years gamstop.co.uk
Sweden Spelpaus Every holder of a Swedish SGA licence One, three, six or twelve months, or no end date spelpaus.se (requires BankID)
Netherlands Cruks (Centraal Register Uitsluiting Kansspelen) All KSA-licensed online casinos plus brick-and-mortar venues A minimum of six months, with no limit on renewals cruks.nl (requires DigiD)
Denmark ROFUS (Register Over Frivilligt Udelukkede Spillere) Every operator carrying a Spillemyndigheden licence One, three or six months, or permanent rofus.nu (requires MitID)
France Stop-Jeu / Interdiction Volontaire de Jeu, run by the ANJ Every ANJ-licensed operator and the FDJ retail chain A minimum of three years joueurs-info-service.fr · service-public.fr
Ireland Per-operator exclusion, with a Gambling Regulatory Authority register rolling out Each licensee individually; a national GRAI register being phased in From six months, frequently up to permanent Directly with each operator; keep an eye on grai.ie for updates
Australia BetStop All Australian-licensed online wagering operators From three months up to lifetime betstop.gov.au

Once your name is sitting on one of these registers, do not go hunting for workarounds. The whole purpose is to take the decision out of your hands while you are thinking clearly, so that a weaker moment later on cannot unpick it.

Where to reach for help

Every service on this list is free, strictly confidential, and open to friends and family as well as to players themselves. If you are in an emergency right now, ring your local emergency number before doing anything else.

  • BeGambleAware (UK), begambleaware.org · the National Gambling Helpline on 0808 8020 133, operated by GamCare, confidential and open 24 hours a day, every day of the year.
  • GamCare (UK), gamcare.org.uk · tailored one-to-one guidance, a peer forum and signposting into structured treatment.
  • GamblingTherapy.org (international), gamblingtherapy.org · multilingual online support from the Gordon Moody charity, available to anyone, anywhere.
  • Gamblers Anonymous, gamblersanonymous.org · a worldwide directory of in-person and virtual meetings.
  • Problem Gambling Ireland, problemgambling.ie, support and counselling across the island.
  • Stödlinjen (Sweden), 020-81 91 00 · stodlinjen.se, the national helpline for players and their families.
  • Loket Kansspel (Netherlands), 0900-217 77 21 · loketkansspel.nl, the national gambling counter.
  • StopSpillet (Denmark), 70 22 28 25 · stopspillet.dk, Denmark's state-funded gambling helpline.
  • Joueurs Info Service (France), 09 74 75 13 13 · joueurs-info-service.fr, free and anonymous telephone and chat support.
  • Gambling Help Online (Australia), 1800 858 858 · gamblinghelponline.org.au, around-the-clock counselling nationwide.

Helping someone close to you

When the concern is about someone in your household rather than yourself, there are practical steps you can take without waiting to be asked. Blocking apps such as Gamban or BetBlocker can be installed on phones and laptops to shut off gambling sites and apps. Ask the bank about activating a gambling block on the debit or credit card; most banks in the UK, Ireland, the Netherlands, Sweden, Denmark and France now let you flick that switch from the mobile app in a few taps. And do pick up the helplines listed above; each one is set up to speak with worried friends and family too, not only the player.